Refund Policy

At SWITICK, customer satisfaction is important to us. If you are not satisfied with your purchase, please review our refund policy below.

Returns

  • Products must be unused, unworn, and in original packaging

  • Return requests must be submitted within a reasonable period after delivery

Non-Refundable Items

Customized or engraved watches, corporate orders, and bulk orders may not be eligible for refunds unless there is a manufacturing defect.

Refund Process

Once the returned item is inspected and approved, refunds will be processed to the original payment method within a reasonable timeframe.

Contact

For return or refund requests, please contact info@switick.cn before sending any items back.

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